Booking Terms & Conditions

A booking cannot be confirmed until a deposit is received and receipted. Once a booking is confirmed a contract exists between Hamelin Bay Holiday Park and the booking party. This means that you accept the terms and conditions of this booking.

SITES

A deposit of $50.00 is required at time of booking.

HIGH PEAK December/January school holidays, March long weekend, Easter long weekend:

Minimum booking of 3 nights - March long weekend

Minimum 4 nights - Easter long weekend

Other weekends - at our descretion.

A $50.00 deposit required at time of booking. Full payment of the base rate for your stay is to paid by the end of November.

The $50.00 is non refundable and the full payment is becomes non refundable if you cancel within 14 days of arrival.

ALL OTHER TIMES

All other times a cancellation fee of $25.00 will apply if you cancel more than 30 days before your arrival date.

If you cancel within 30 days of your arrival date you will forfeit the $50.00 deposit.

CABINS/COTTAGES

Minimum booking of 3 nights on ALL long weekends.

Minimum booking of 4 nights – Easter long weekend.

Minimum booking of 2 nights on all weekends and the Cape to Cape MTB Race (October).

A one night stay deposit is required at time of booking.

HIGH PEAK December/January school holidays, March long weekend, Easter long weekend:

An amount equal to one night's stay payable on booking.

A further 50% of your full payment is required by the end of August (for Dec/Jan bookings).

Cancel 90 days or more before your arrival date - $100.00 cancellation fee applies.

Cancel 30 to 90 days before your arrival date a one night stay fee applies.

Cancel within 30 days of your arrival and the full payment is forfeited - we recommend travel insurance.

ALL OTHER TIMES

if you cancel more than 30 days before your arrival date a $50.00 cancellation fee will apply.

If you cancel within 30 days of your arrival date you will forfeit the full deposit.

SITES AND CABINS

Please check your holiday dates carefully. You will be required to pay in full for your stay on arrival – there will be NO refunds or transfers for any reason including poor weather or poor .

Any cancellations or amendment requests must be made in writing by the booking party and confirmed by Hamelin Bay Holiday Park.

WE STRONGLY RECOMMEND TRAVEL INSURANCE FOR YOUR HOLIDAY FOR ONSITE BOOKINGS DURING HIGH PEAK TIMES AS WE CANNOT OFFER REFUNDS.

We make every effort to fulfil our guests’ requests for a particular site or cabin/cottage however at times we may need to swap your booking due to maintenance or booking rearrangements.

You must check in at Reception prior to proceeding to your site. If you are arriving after hours please check in after 8.30am and prior to 10am the following morning.

Rates are subject to change without notice.